Pre-Event Technical Preparations

• Use a desktop computer or laptop where both 'Webcam' and 'Microphone' is installed
  • Check your audio quality, using headphones is highly advised
  • Use a good webcam to improve the image quality
• Video call meetings CANNOT be managed via the b2match Mobile App
• Check your time-zone
  • Log-in and select "Edit my profile" to check your current time zone selection. If this is not the time zone you are located during the meetings please change accordingly.
• Use Mozilla Firefox, Google Chrome or Opera browser preferably
• Internet Edge Browser only works for Version IDs 80+ (Chromium edition)
• To make sure that everything is set correctly, please go to your 'Meetings' and click on the green camera button "Meeting starts in ..." - this will open the video call feature of your browser. You should be able to see yourself!

During the Online Event

• Access the web platform and be online at least 5 minutes before your meetings starts
• 1:1 meetings are scheduled for 20mins but DO NOT end automatically. Participants are required to end the meeting but can continue assuming neither participant has a following meeting scheduled.  If either participant does have a meeting immediately after, they will see a countdown to the next meeting, which serves as a reminder.
• RESPECT the other participants' time and attend all your scheduled meetings
• Close your video call meeting timely.
  Please leave the call in time as you or your meeting partner is likely to have a subsequent adjacent meeting. A countdown timer will indicate how long you have remaining.
• If an unforeseen circumstance arises and you will not attend a meeting, please cancel your meetings through the platform. This way, the other participant will be notified.

What if my camera or microphone does not work?

• Please check that you browser doesn't block the usage of your camera/microphone due to your settings
  • Check by having a video call with some of your colleagues in another tool (Google Meet, Zoom, ...)
• Depending on your Browser settings you may be asked to confirm the activation of the camera/microphone through a pop-up dialog form.
• How to enable the use of microphone/camera in your Browser?
  * Chrome click here
  * Firefox click here
  * Opera click here 
• If none of the above works, consider switching to another device to join the meetings.